Influence Case (iPhone 16 Series): Support Hub
Catalyst Influence Case: Support Hub
Owner's Guide for iPhone 16 Series
Welcome to the Catalyst family! Your Influence Case is precision-engineered to protect your iPhone. Follow these steps for a perfect fit and to keep your case performing like new for years to come.
🧭 Quick Navigation
📦 Part 1: Flawless Installation
A perfect fit starts with a clean slate to ensure no dust is trapped and the case seals perfectly.
🧹 Step 1: Prepare Your Device
- 🧽 Clean thoroughly: Wipe your device's screen and body with a 70% isopropyl alcohol wipe or microfiber cloth. This removes fingerprints, oils, and dust.
- 🔍 Detail cleaning: Use a dry Q-tip or soft-bristled brush to gently clear debris from speaker grilles, the mute switch, and charging ports.
💡 Why 70% Isopropyl Alcohol?
- It's effective, common, and evaporates quickly without leaving residue.
- It's compatible with your device's nano-coatings.
- Avoid ethanol-based cleaners; isopropyl alcohol is superior for dissolving oils.
📿 Step 2: Attach Your Lanyard (Recommended)
- ⏰ Do it first: Attach the wrist lanyard or any Crux System accessory before installing your phone.
- 🧷 Pro-Tip: Unwind a paperclip to create a hook. Use it to pull the cord through the attachment point, then loop the lanyard through itself to secure it.
📱 Step 3: Install Your Device
- 🎯 Insert Volume-Side First: Always insert the side with the volume buttons first.
- ↙️ Align and Press: Gently seat that side into the case, ensuring button alignment.
- 🔒 Lock It In: Firmly press down on the opposite side. You will hear a distinct "snap." Run your finger along the edge to ensure it's seated.
🧽 Part 2: Care, Cleaning & Longevity
A little care will keep your case looking and performing its best for years.
🏗️ Advanced Construction
Your case features a dual-layer design: a rigid polycarbonate (PC) backplate co-molded with a flexible, shock-absorbing thermoplastic polyurethane (TPU) bumper.
🌟 Routine Cleaning (Dirt, Dust, Fingerprints)
- 📱 Remove your phone: Always remove your phone from the case first.
- 🧼 Use mild soap and water: Wash with a soft cloth, mild dish soap, and lukewarm water.
- 🪥 Clean crevices: Use a soft-bristled toothbrush for hard-to-reach areas.
- 💨 Rinse and dry thoroughly: Rinse completely and air dry before reassembling.
🦠 Disinfecting (Killing Germs)
- 🧽 Clean first: Follow the routine cleaning steps above.
- 🧴 Use a 70% isopropyl alcohol wipe: Wipe down all surfaces, inside and out.
- 💨 Let it air dry: No need to rinse; the alcohol will evaporate.
⚠️ Important Safety Note:
Never use bleach, solvents, acetone, or abrasive scrubbing pads. These will damage the case.
🔄 Long-Term Wear & Thermo-Flow™ Vents
Over years of use, the flexible TPU bumper may begin to separate from the rigid PC backplate. This does not affect the case's structural integrity or drop protection.
Thermo-Flow™ vents at the corners prevent heat buildup. Remove the case periodically and use a Q-tip or compressed air to clean these vents.
⚠️ Part 3: Important Considerations
Protect your investment by avoiding these common causes of damage and discoloration.
☀️ Minimize UV & Sun Exposure
Prolonged, intense UV light can cause premature yellowing. Avoid leaving your case in direct, hot sunlight for extended periods (e.g., on a car dashboard).
🌡️ Avoid Extreme Temperatures
Rapid temperature changes can stress materials. Avoid leaving your case in a hot car or freezing environment for long durations.
🧴 Avoid Harsh Chemicals
Prevent prolonged contact with:
- Sunscreens & Oils
- Solvents (e.g., Goo Gone™)
- Insect Repellent (DEET)
🆘 If Exposed to Chemicals:
Wash with soap and water, dry, then wipe with 70% isopropyl alcohol. Avoid flexing the case when it's off the device.
📤 To Remove the Case:
Pop it out at a bottom corner, run your finger along the edge, and pop off the next closest corner.
❓ Part 4: Troubleshooting & FAQs
Quick answers to the most common questions and issues.
🟡 My case looks yellow. Is this normal?
Clear TPU can yellow from UV exposure over time, but staining from oils, chemicals, or dirt is more common. Clean regularly and avoid harsh chemicals to maintain clarity.
🔘 My buttons feel stiff or unresponsive.
Ensure the case is properly installed. Check for debris around the buttons and clean with a soft brush or compressed air.
🛡️ Is it compatible with screen protectors?
Yes. For the best fit, use a "case-friendly" screen protector that does not extend to the absolute edge of the glass.
🔋 Is it wireless/MagSafe charging compatible?
Yes. The case is fully compatible with Qi and MagSafe charging. The Thermo-Flow™ vents help dissipate heat.
🎵 What is True Sound Acoustics™?
Our patented system channels audio from the bottom-firing speakers to the front of the case. This makes sound up to 30% louder, reduces echo on calls, and prevents your hands from muffling audio.
📋 How do I register for warranty?
Register your product to receive full warranty benefits.
