✅ Pro Tip: After installation, test the waterproof seal by running the case under a faucet for 10 seconds. If no water enters, the seal is perfect. Always ensure the latch clicks fully closed before water exposure.

Regular Cleaning (Weekly)

• Wash exterior with mild soap and warm water
• Use a soft-bristle toothbrush for textured surfaces
• Rinse thoroughly to remove soap residue
• Towel or Air dry completely before closing with AirPods inside
• Not dishwasher safe!

Deep Cleaning (After Beach/Gym/Outdoor Use)

• Remove AirPods case from Catalyst case
• Rinse both the exterior hard shell and the interior silicone liner (the liner and silicone plug can be removed from the hard shell)
• Using a soft-bristle toothbrush, clean charge plug opening on the liner as well as the charge plug to remove dirt, salt, sand, or chlorine
• Thoroughly dry all parts before reassembling

EPA-Approved Disinfection

• 70% isopropyl alcohol: Wipe and let sit 30 seconds
• 70% ethanol: Spray and air dry
• Lysol® Wipes: Wipe thoroughly, let air dry
• Clorox® Wipes: Wipe all surfaces, no rinse needed
• OptiCide 3® Wipes: Medical-grade disinfection

⚠️ Avoid: Bleach, acetone, paint thinner, harsh solvents, abrasive scrubbers, and high-pressure water jets. These can damage the polycarbonate shell or degrade the waterproof seals.

💧 Before Water Exposure

Always verify the latch is fully closed and clicked into place. Run your finger around the case edge to check for gaps. Test with tap water before ocean/pool submersion.

🔌 Charging Port Maintenance

Keep the USB-C port plug closed when not charging. After water exposure, dry the port area thoroughly before opening the plug to prevent water from entering during charging.

🌡️ Temperature Limits

Operating range: -4°F to 113°F (-20°C to 45°C). Avoid leaving in direct sunlight in hot cars (interior temps can exceed 150°F/65°C) or extreme freezing conditions below -22°F/-30°C.

🧂 After Saltwater Use

Rinse the case thoroughly with fresh tap water within 2 hours of ocean exposure. Salt crystals can corrode the latch mechanism over time if not removed.

🔗 Carabiner Security

The wire-gated carabiner supports up to 33lbs (15kg). Attach to belt loops, backpack D-rings, or keychains. For water sports, use a secondary safety tether for extra security.

🟢 Is the Catalyst case compatible with just the AirPods Pro 2/1 or AirPods 3?

Yes. The Catalyst Total Protection Case is specifically designed for each specific model, either AirPods Pro 2/1 or AirPods 3. The precision-molded polycarbonate shell and silicone interior ensure a perfect fit that keeps your AirPods securely in place without rattling or shifting.

Note: One case fits either the AirPods Pro 2/1 or AirPods 3 variant.

❌ Will this case work with other AirPods models?

No. These cases are exclusively designed for each model, either AirPods Pro 2/1, AirPods 3, or AirPods 4, all of which have different dimensions and their cases have different case shapes and sizes. Please see our dedicated total protection cases for AirPods 4, AirPods 3, or AirPods Pro 2/1 or waterproof cases for AirPods 4, 3, 2/1 or AirPods Pro 3, AirPods Pro 2/1 on catalystcase.com.

Tip: Each Catalyst case is model-specific for optimal protection—never force-fit different models.

🟡 For the AirPods Pro 2/1 model, does it work with both AirPods Pro 2 & AirPods Pro 1?

Yes. One Catalyst case fits either the AirPods Pro 2 or AirPods Pro 1 variants. Both share identical external case dimensions, so you don't need separate cases when upgrading or switching between versions.

Note: The only difference is FindMy speaker functionality (AirPods Pro 2 version only), which works through the case.

💧 What does IP68 waterproof rating mean for this 330 ft waterproof case?

IP68 is the highest waterproof rating. The Catalyst case for AirPods Pro 2/1 or AirPods 3 is certified for submersion up to 330ft (100 meters) for extended periods. This means complete protection against water immersion during swimming, snorkeling, showering, or accidental drops in pools, lakes, or oceans. The 'IP6' means total dust protection, and '8' indicates sustained deep water submersion.

Tip: Most waterproof cases are rated IP67 (1 meter). Our Total Protection Case goes100x deeper than our 1m IP67 waterproof case.

🏊 Can I swim with my AirPods in this case?

Yes. The IP68 rating to 100m makes this case ideal for swimming, water sports, and beach activities. However, remember that AirPods themselves (inside the case) are not designed for underwater audio playback. The case protects them during water exposure, but you should not attempt to use AirPods while submerged.

Note: Perfect for keeping your AirPods safely on your person or nearby while lap swimming, beach volleyball, kayaking, or poolside lounging.

🌊 How deep can I take this case underwater?

The Catalyst case is tested and certified for submersion up to 100 meters (330 feet) deep. This exceeds recreational scuba diving limits (typically 130ft or 40m) and is far beyond what most users will ever encounter. For reference, snorkeling occurs at 3-10 feet, recreational swimming pools max at 12 feet, and open water swimming rarely exceeds 30 feet.

Fun Fact: 330ft is deeper than the Statue of Liberty is tall 305ft (93m).

🚿 Is it safe to use in the shower or hot tub?

Yes for showers, with caution for hot tubs. The case is fully waterproof and can handle shower water pressure and temperature. For hot tubs, while the case protects against water, prolonged exposure to high heat (above 104°F/40°C) may stress materials over time. Brief hot tub exposure is fine, but avoid extended soaking in extreme heat.

Tip: Rinse with cool water after hot tub use to extend case longevity.

❄️ Can I use this case in snow or freezing conditions?

Yes. The case is designed for extreme conditions including snow and freezing temperatures. The polycarbonate and silicone materials remain flexible and protective in cold weather. Snow, sleet, and ice cannot penetrate the sealed case. It's ideal for skiing, snowboarding, winter hiking, and cold-weather work.

Note: Operating range: -4°F to 113°F (-20°C to 45°C).

🏖️ Does the case protect against dirt, sand, and dust?

Yes. The IP68 rating's '6' designation means complete dust-tight protection. No dust, dirt, sand, or fine particles can enter the case. The secure locking latch creates a full seal, making this ideal for beach trips, desert environments, construction sites, hiking, camping, and any dusty conditions.

Tip: Rinse sand off before opening to prevent grains from entering the interior.

🛡️ What does MIL-STD-810G drop protection mean?

MIL-STD-810G is a U.S. military standard for equipment durability. This case is tested for drops from 20ft (6 meters) onto concrete without damage. The rugged polycarbonate shell and shock-absorbing silicone interior work together to protect your AirPods from impacts equivalent to dropping from a second-story window.

Note: Military-grade doesn't mean military-only—it's engineered for everyone's toughest use.

📉 Will my AirPods survive a 20-foot drop in this case?

Yes. The case is certified to MIL-STD-810G standards with successful drop tests from 20 ft (6 meters). The dual-layer construction—hard polycarbonate exterior and soft silicone interior—distributes impact forces and prevents the AirPods case inside from cracking or the lid from popping open during falls.

Tip: Most phone cases are rated for 6 feet max. This is 3.3x higher protection.

🔩 How durable is the hinge compared to other cases?

Extremely durable. Unlike competitors that use exposed metal hinges that corrode and weaken over time, Catalyst's heavy-duty hinge is integrated directly into the rugged polycarbonate shell. This design prevents hinge failure from impacts, salt water exposure, or repeated stress, ensuring long-term reliability.

Note: Exposed metal hinges are the #1 failure point in cheaper cases—we eliminated that weakness.

🔒 Will the case stay securely closed during drops or impacts?

Yes. The locking latch mechanism has been rigorously tested through 5,000+ open/close cycles (equivalent to 13.7 uses per day for over one year) and remains secure even after drops from 20 feet. Unlike snap-shut cases, the mechanical latch ensures your AirPods won't accidentally spill out during impacts.

Tip: You'll hear and feel a satisfying "click" when the latch engages properly.

⚡ Does wireless charging work with this case on?

Yes. The Catalyst case is fully compatible with Qi wireless chargers and flat MagSafe chargers (not Apple Watch chargers). Place the case on any flat wireless charging pad and your AirPods will charge normally. The case's silicone and polycarbonate materials do not block wireless charging signals.

Note: Works with all Qi-certified chargers (Anker, Belkin, Samsung, etc.).

🧲 Can I use MagSafe chargers with this case?

Partially. The case works with flat MagSafe charging surfaces but does NOT work with curved MagSafe chargers like the Apple Watch MagSafe Charger. The case does not contain a magnetic ring, so alignment may require manual positioning. For best results, use standard Qi wireless chargers or USB-C cable charging.

Tip: Flat charging pads (like those from Anker or Belkin) work perfectly.

🔌 Does USB-C charging work through the case?

Yes. The case features a protective port plug that accommodates USB-C cables with plug heads up to 11.9mm x 5.9mm (0.47" x 0.23") in size. Simply open the rubber port cover, plug in your USB-C cable, and charge normally. The plug seals tightly when closed to maintain waterproof integrity. Do NOT expose your case to moisture or dirt while charging.

Note: Most standard USB-C cables fit. Oversized cables (like some braided models) may not fit.

⏱️ How fast does wireless charging work with this case?

In previous tests of our silicone Waterproof AirPods case, wireless charging speeds were identical to charging without a case. The Catalyst case did not reduce power transfer efficiency. AirPods Pro 2/1 or AirPods 3 typically reach full charge in approximately 1-2 hours on a wireless charger. Since the Total Protection Case for Pro 2/1 or AirPods 3 consists of a dual layer protective design, with a silicone liner inside a polycarbonate shell, there may be a slight increase in total charging time (within 10 mins to full charge).

Tip: USB-C cable charging is always faster (45-60 minutes) than wireless charging.

📦 How do I install my AirPods Pro 2/1 or AirPods 3 into this case?

Installation is simple: 1) Clean your AirPods case and the Catalyst case interior with a microfiber cloth. 2) Open the Catalyst case by pulling the fabric tab to unlatch. 3) Place your AirPods case into the silicone-lined interior, ensuring it sits flush. 4) Close the lid and press until you hear the latch click securely. The snug fit prevents rattling.

Tip: See the full installation guide above for visual step-by-step instructions.

🔓 Is the case difficult to open and close?

No. The secure locking latch provides strong closure to maintain waterproof sealing but unlatches smoothly. Simply lift under the latch with your finger to release the secure seal. The latch provides a powerful, airtight closure to maintain waterproof protection while remaining easy to snap shut or flick open.

Note: Make sure your AirPods charge case is fully pushed down in the case before closure and latching.

📏 Does the case add bulk to my AirPods?

Yes, but minimal considering the protection level. The case adds approximately 8-10mm to each dimension. While larger than slim cases, this thickness is essential for 330ft (100m) waterproofing and 20-foot drop protection. Most users find the trade-off worthwhile for extreme protection, and the included carabiner makes carrying easy.

Note: Slim cases can't achieve IP68 330ft (100m)—physics requires thickness for waterproofing.

👖 Can I fit the case in my pocket with the carabiner attached?

Yes. The case with carabiner attached fits comfortably in most pants pockets, jacket pockets, and bags. On the AirPods 4 with ANC, the Apple-integrated lanyard loop is intentionally sealed inside the case to maintain a 100% waterproof barrier. The premium wire-gated metal carabiner can also be removed if you prefer a slimmer pocket profile, then reattached when you need hands-free carrying on backpack straps, belt loops, or keychains. 

Tip: The carabiner supports up to 15kg (33lbs) for secure attachment.

🧽 How do I clean the case?

The washable exterior can be cleaned with mild soap and water, rinsed thoroughly, and air-dried. For disinfection, use EPA-approved disinfectants: 70% isopropyl alcohol, 70% ethanol, Lysol Wipes, Clorox Wipes, or OptiCide 3 Wipes. Avoid bleach, harsh solvents, and abrasive scrubbing. Clean regularly after beach, gym, or outdoor use.

Tip: See the full Care & Maintenance section above for detailed cleaning instructions.

🦠 Can I disinfect this case?

Yes. The case is compatible with EPA-approved disinfectants including 70% isopropyl alcohol, 70% ethanol, Lysol Wipes, Clorox Wipes, and OptiCide 3 Wipes. Simply wipe down all surfaces, let sit for the disinfectant's recommended contact time, then rinse with water if needed. This makes the case ideal for gym, hospital, or shared-use environments.

Note: Hospital-grade disinfection capability—perfect for healthcare workers.

📍 Does the case work with Apple FindMy app?

Yes, but only for AirPods Pro 2/1 or AirPods 3. The ANC version has speaker hardware that projects sound for Precision Finding. The case does not block this functionality. Note: Standard AirPods 4 (non-ANC) do not have FindMy speaker capability, regardless of case.

Note: This is an Apple hardware limitation, not a case limitation.

🔘 Can I press the pairing button through the case?

Yes the case is designed to work the physical pairing button of Apple's AirPods Pro 2/1 or AirPods 3. This pairing can be done while the AirPods case is installed in the Catalyst case.

🌟 Does the glow-in-the-dark version really glow?

Yes. The glow-in-the-dark variant (if available) contains photoluminescent material that absorbs light during the day and emits a soft green glow in darkness. Charge it under sunlight or artificial light for 10-30 minutes for best visibility. This feature is practical for finding your case at night during camping, in dark rooms, or when dropped in low-light conditions.

Tip: Glow lasts 4-6 hours after full charge, fading gradually.

📦 What's included in the package?

Each package includes: (1) Catalyst Total Protection Case for AirPods Gen 4 with integrated hinge and locking latch, (1) Premium wire-gated metal carabiner for secure attachment.

Note: AirPods not included—this is a protective case only.

⭐ Why choose Catalyst over cheaper waterproof cases?

Catalyst offers certified protection: IP68 to 330ft (100m) (not just 3.3ft to 9.8ft like competitors), MIL-STD-810G drop testing to 20 feet (vs. untested claims), 5,000+ latch cycle testing (vs. failure-prone snaps), integrated polycarbonate hinge (vs. exposed metal), and washable/disinfectable materials. Cheaper cases lack certifications, fail after months, and don't protect in true extreme conditions.

Note: You get what you pay for—Catalyst cases last years, not months.