Instructions and How to Videos: iPhone

Drop Proof cases - Influence, Vibe, Crux, Impact Protection Series

Drop Proof Cases

Getting a Perfect, Protective Fit

Clean Your Device: Before installation, thoroughly clean your phone with a 70% isopropyl alcohol wipe or solution to remove all oils, fingerprints, and dust. A clean surface ensures a perfect fit and seal.
Attach the Lanyard First (Pro-Tip): For the easiest setup, attach the included lanyard to the case before putting it on your phone.
Insert Your Phone Correctly: Always install your phone volume-button-side first. For the iPhone 14 and earlier, align the mute switch by rotating it clockwise so there is space for the button to be inserted, then firmly press the other side of the case until you hear and feel a distinct "snap" all around. This confirms the case is securely locked in place. Then for the mute switch, you can rotate it open & closed.

General Care & Cleaning

Safe Cleaning: Clean your case regularly using mild soap and water or most EPA-approved disinfectants (e.g., 70% isopropyl alcohol wipes).
Rinse After Disinfecting: After using chemical cleaners, we recommend a gentle rinse with soap and water to avoid long-term chemical exposure to the case materials.
Avoid Abrasives: Do not use rough sponges or scrub vigorously, as this can create micro-scratches on the case's surface.

Maintaining Long-Term Clarity & Durability

Avoid UV Sanitizers: Do not use UV-C light sanitizing devices on your case, as this can accelerate the natural aging and yellowing of the materials.
Minimize Sun & Heat Exposure: To maintain the case's clarity, avoid leaving it in direct, intense sunlight for extended periods (like on a car dashboard).
Steer Clear of Harsh Chemicals: Prevent contact with substances like sunscreens, oils, or solvents, as these can react with the case materials and cause discoloration.

Step-by-Step Care Instructions with Images

Click on Care Instructions ➨ Pro Tips:

Clean First: Always use an alcohol wipe to remove oils and dust before installing.
Lanyard On: Thread the lanyard into the built-in attachment point before you insert your phone. You can untwist a paper clip to use it to thread the lanyard.
Button Side In: Insert your phone's volume button side first to ensure the mute switch and buttons are aligned.

How protective are the cases really? What does "Military Grade Drop Protection" mean?

Our cases, certified for "Military Grade Drop Protection," are rigorously tested to withstand multiple drops from heights like 10ft (3m) onto hard surfaces, ensuring reliable device protection. Independently verified, they meet strict standards for durability against everyday mishaps.

Are the Drop-Proof cases waterproof?

Our drop-proof cases (like the Vibe, Crux, and Influence series) are designed to be water-resistant, not fully waterproof. They provide excellent protection against splashes, rain, and accidental spills. The ports are exposed for easy access to charging. If you need full waterproof protection for underwater use, we recommend exploring our dedicated Total Protection Waterproof Case line.

FAQ's for Drop-Proof Cases

1. Protection & Performance

Q: How protective are the cases really? What does "Military Grade Drop Protection" mean?

A: Our cases are engineered for real-world use and abuse. "Military Grade Drop Protection" means the case (with a dummy phone inside) has been independently tested and certified to survive multiple drops from a specified height (e.g., 10ft / 3m) onto a hard surface without sustaining damage. It's a rigorous standard that ensures your device is protected from everyday fumbles and unexpected adventures.

Q: Are the drop-proof cases waterproof?

A: Our drop-proof cases (like the Vibe, Crux, and Influence series) are designed to be water-resistant, not fully waterproof. They provide excellent protection against splashes, rain, and accidental spills. The ports are exposed for easy access to charging. If you need full waterproof protection for underwater use, we recommend exploring our dedicated Total Protection Waterproof Case line.

Q: Will the case protect my phone's screen and camera?

A: Yes. All of our cases feature a raised-edge bezel around both the screen and the camera lens. This design ensures that when you place your phone on a flat surface, the glass of your screen and camera lenses never actually touch the surface, protecting them from scratches.

2. Product Features & Compatibility

Q: Are the cases compatible with MagSafe and wireless charging?

A: Absolutely. Our cases are designed to be fully compatible with both Apple's MagSafe ecosystem and standard Qi wireless charging. You can snap on your MagSafe charger or place your phone on any Qi charging pad without ever needing to remove the case.

Q: How does the rotating mute switch work?

A. Our patented rotating mute switch is a signature feature designed for convenience and durability. It allows you to mute your phone with a simple, satisfying twist of your thumbnail. It's designed for a snug fit to maintain the case's integrity. If it feels stiff on first use, simply rotate it back and forth a few times to set it properly.

Q: Do your cases come with a screen protector?

A: Our drop-proof cases do not include a separate screen protector. The raised-edge bezel provides excellent screen protection from drops and flat surfaces. However, our cases are designed to be fully compatible with most third-party, edge-to-edge screen protectors if you wish to add one for extra peace of mind against direct screen impacts.

3. Care & Longevity

Q: Will the clear case turn yellow?

A: We use high-quality polycarbonate and TPU materials that have been treated for enhanced UV resistance to combat yellowing. However, all clear materials will naturally age and can yellow over time due to factors like UV exposure, oils from your hands, and contact with certain chemicals. To keep your case looking its best, we recommend following our Care Instructions, which include regular cleaning and avoiding prolonged sun exposure.

Q: How do I clean my case safely

A: We recommend cleaning your case regularly with a soft cloth using mild soap and water or a 70% isopropyl alcohol solution. After using any chemical disinfectant, it's a good idea to give the case a gentle rinse with water. Avoid using abrasive sponges or harsh solvents, as these can damage the surface.

Q: How do I attach the included lanyard?

A: The easiest way to attach the lanyard is to use a simple tool like a paperclip. Unwind the paperclip to create a small hook, use it to guide the thin lanyard loop through the anchor points on the case, and then pass the main lanyard through the loop to secure it. We recommend doing this before you install the case on your phone.

FAQ's for Waterproof Cases

1. Protection & Performance

Q: Does it protect against water, drops, and impacts?

A: Absolutely. Think of it as a fortress for your phone, sealed tight to block water, dust, and dirt, and built tough to absorb shocks from serious drops. Tested to both waterproofing and military drop standards, it’s ready for rainstorms, pool plunges, and everyday fumbles.

Q: What does IP68 mean?

A: It’s an international rating meaning your case is fully dustproof and waterproof up to 33 ft / 10 m for 30 minutes. In short, your phone’s safe from sandstorms, swimming pools, and spontaneous cannonballs.

Q: What does MIL-STD-810G mean?

A: That’s the U.S. military’s drop-test standard. Our cases are certified to survive multiple drops from up to 10 ft / 3 m onto hard surfaces, proof they can handle real-life accidents.

Q: Does the built-in screen protector mess with touch sensitivity?

A: Not at all. The ultra-thin layer keeps every tap, swipe, and pinch smooth and accurate, just like using your phone without a case.

Q: How do you take underwater pictures and videos with your case?

A: Open your camera before going under, then use your touchscreen or physical buttons to capture the moment. The clear lens window ensures sharp, colorful shots underwater.

Q: Do you have a waterproof case for iPhone that doesn't cover the camera lens?

A: No, and for good reason, the lens cover is essential to the waterproof seal. Even a tiny gap could let in water. By covering it, we keep your phone safe while still giving you crystal-clear photos and videos.

2. Product Features & Compatibility

Q: How easy is it to install a Catalyst Waterproof Case on my iPhone?

A: Super simple. The two-piece design snaps together in minutes, no tools, no stress. For extra confidence, check our step-by-step installation guide.

Q: Can I use my waterproof case with a screen protector on my iPhone?

A: You won’t need one. The built-in protector is crystal-clear, scratch-resistant, and responsive. Adding another layer could affect fit or touch performance.

Q: Does the case support the speakers & microphone of my iPhone?

A: Yes. We’ve engineered it so your audio comes through clearly and your mic works perfectly, whether you’re on a call, using Siri, or recording a video.

Q: Are the buttons easy to use with the case on?

A: Definitely. The button covers are responsive and tactile, so you still get that satisfying click without extra effort.

Q: Can I use wireless charging with the case on?

A: Yes. It works seamlessly with Qi wireless chargers and MagSafe accessories, no need to remove the case.

Q: What are your waterproof cases made of?

A: A combination of high-strength polycarbonate, impact-absorbing TPU, and scratch-resistant materials, tough yet surprisingly lightweight.

Q: How can I prevent my iPhone from sinking to the bottom of the ocean?

A: Pair it with our floating lanyard accessory. It keeps your phone buoyant and easy to spot, even in open water.

Q: What are the most common everyday uses for a waterproof case?

A: Swimming, snorkeling, kayaking, skiing, hiking, fishing, beach days, or just protecting your phone from coffee spills, rainstorms, and life’s little “oops” moments.

3. Care & Longevity

Q: What can I use to clean and disinfect the waterproof case?

A: Rinse with fresh water and mild soap, then air dry. For disinfecting, use a soft cloth with diluted rubbing alcohol. Avoid harsh chemicals, they can damage the seals.

Waterproof cases - Total Protection, Waterproof Series

Important: Installation Guide for Waterproof Cases