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The Catalyst case itself is great; I test it, frequently, during kayaking outings. The little rubber gasket that plugs the charger port, was ripped off - but, it's easy to replace, and the case works just as well as before. Thanks to Catalyst for having the replacement parts, and making them easy to get.
Great product I actually bought this hoping it would fit the port on my iPhone X because I wanted catalyst waterproof trafional color of grey and white but they did not make that color for some reason personally I think it’s because they are focusing on there new line of yucky android products Which I hope quality doesn’t go down hill because of this because that’s what happens with lifeproof anyways I ordered the white rubbe ports hoping it would fit my iPhone X and it does perfectly exact same size so now k at least of some white lol catalyst is amazing and acually spends time on there cases and uses nothing but the top quality material keep it up catalyst and pleas don’t consentrate to much on android lol
I was not very careful with the charging port plug, and lost it quickly. I contacted customer service, and new parts were sent out in days with no questions asked. This is my first waterproof case, and it is obvious it is a well made, high quality case. Many Thanks to the Customer Service Team for the prompt response!
My water proof case had an issue with the charging port cover and It was replaced with new parts. I’m very pleased with my case and like it more than the life proof cases I used to use. Excellent customer service!!!